November 20, 2009Queensland's non-English speakers now have better access to information about their consumer rights thanks to the Office of Fair Trading's updated website.
Fair Trading Minister Peter Lawlor says information about how the OFT could help people had been translated and made available online in 15 languages.
"Unfortunately people who don't speak English fluently may be more vulnerable to scams, might not understand their buyer rights, or if in business, might not be fully aware of their responsibilities," he says.
"We want to give as many people as possible information that can help protect them which is why the Office of Fair Trading is taking steps to better cater for people from all backgrounds.”
The Fair Trading site now has information in Arabic, Bosnian, Dari (Persian), Dinka (Sudanese), Greek, Hindi, Italian, Japanese, Korean, Samoan, Simplified Chinese, Traditional Chinese, Spanish, Vietnamese and Swahili.
Lawlor says the web page includes an overview of the Office of Fair Trading's services including information about consumer rights when buying goods and services, resolving consumer complaints, and scams.
Visit
http://www.fairtrading.qld.gov.au/how-we-can-help-you.htm to access the translated information.